"Staying in a Junior Suite with the afternoon tea and pre-dinner drinks included is highly recommended"
Nina from Singapore
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"We particularly enjoyed the outdoor bath on the balcony as well as the day bed and seating area."
Leah M from United Kingdom
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"Loved the pool and the garden and whole property including the spa where you get your services in your own mini villa - that's luxury!"
V
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5-star tropical retreat in Batu Ferringhi
Amenities
Shangri-La Rasa Sayang, Penang includes three restaurants and two bars, catering to a variety of culinary preferences. The sprawling 30 acres of landscaped gardens encompass multiple swimming pools, including a lagoon pool and children's pool. Guests can unwind at Chi, The Spa, which consists of 11 garden villas to provide a range of wellness treatments.
Rooms
The hotel offers 303 guest rooms, divided between the Rasa Wing and Garden Wing, designed in traditional Minangkabau style. Each room comes with a private balcony, some showcasing garden views, while others provide ocean vistas. The spacious accommodations range from 42 sqm to 116 sqm, accommodating families and couples alike.
Dining
Dining options include the Feringgi Grill, serving modern grill cuisine, and Spice Market Café, which offers a buffet of Asian and international dishes. Guests can enjoy cocktails at the Pinang Restaurant & Bar, which features al fresco seating under a 50-year-old ketapang tree. The resort also presents FIP Lounge, a contemporary space known for its interactive dining experience.
Family Amenities
Shangri-La Rasa Sayang, Penang provides a variety of family-focused amenities, including the Cool Zone Kids Club, which offers daily activities for children. Parents can take advantage of a children's meal plan, where up to two kids under seven can dine for free with a paying adult. The resort also features a pitch-and-putt golf course and organized activities to entertain guests of all ages.
Location
Situated in Batu Ferringhi, the hotel is 45 minutes away from Penang International Airport, offering easy access to local attractions. Guests can explore Penang's UNESCO-listed cultural heritage, including the Cheong Fatt Tze Mansion and Kek Lok Si Temple. The beachfront location allows for easy enjoyment of the pristine sandy shores and vibrant local markets.
Highlights
Dining: 3 restaurants and 2 bars
Family: Cool Zone Kids Club
Spa: Chi, The Spa with 11 garden villas
Location: 45 minutes from airport
Rooms: 303 guest rooms across 2 wings
“Nestled in Batu Ferringhi among tropical gardens, this establishment emphasizes family leisure and eco-consciousness, as seen in its turtle conservation efforts and dedicated eco-center. I appreciate that it balances relaxation with educational experiences and offers unique Rasa Wing privileges like all-day beverages, which certainly elevates the stay. It seems to be a dependable choice for those seeking a blend of recreation and environmental awareness.”
Emma JohnsonEditor-in-Chief at Toresort
Select your room type
Shangri-La Rasa Sayang, Penang offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Twin Room Garden View Garden Wing
2 persons
42 sq. feet
2 Single beds
Air conditioning
Balcony
room details
Deluxe Twin Room Sea View Garden Wing
2 persons
42 sq. feet
2 Single beds
Air conditioning
Balcony
room details
Deluxe Double Room Sea View Garden Wing
2 persons
42 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
Shangri-La Rasa Sayang, Penang offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.9/10Review score
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Hairdresser
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Tennis court
Guest Parking
Private parking is possible on site for free.
Services
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Spa & Leisure
Outdoor swimming pool
Beach access
Sun terrace
Garden area
Spa & wellness centre
Pedicure
Manicure
Beauty treatment
Massage
Room features
Air conditioning
Mini-bar
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Dryer
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Dining Onsite
Shangri-La Rasa Sayang, Penang offers a delightful array of dining options that celebrate local flavors and international cuisine. From casual family-friendly settings to intimate fine dining experiences, each venue creates an inviting atmosphere for guests to enjoy culinary treasures amidst the lush surroundings.
Spice Market Cafe
Asian and International Buffet
Ambiance
Casual and family-friendly, with options for open-air dining among rain trees or in air-conditioned comfort.
Key Offerings
Highlights include authentic local dishes like Nasi Lemak, Hainanese Chicken Rice, and a buffet dinner showcasing a diverse range of cuisines. Chef's interactive open concept kitchen adds to the experience.
Reservation
Not needed.
Open daily for lunch and dinner from 11:00 to 22:00.
Feringgi Grill
European Fine Dining
Ambiance
Romantic setting ideal for special occasions, featuring elegant decor and a serene atmosphere.
Key Offerings
Renowned for classic European dishes and excellent table service; menu favorites include sumptuous beef ribeye and fresh seafood. Known for its historic charm since the 1970s.
Reservation
Recommended.
Open for dinner from Thursday to Sunday, 18:00 to 21:00.
Pinang Bar
Casual Snacks and Cocktails
Ambiance
Trendy and cozy meeting spot, perfect for relaxation.
Key Offerings
Enjoy delicious cakes, pastries, and playful snacks, paired with freshly squeezed juices, coffee, and teas. Great for a light lunch or afternoon drinks.
Reservation
Not needed.
Open daily from 11:00 to 21:00.
Location
Jalan Batu Feringgi, Batu Ferringhi, 11100,
Explore Batu Ferringhi
Explore Batu Ferringhi
Top Attractions
Activities
Dining
Entertainment
Adventure Zone
9-minute walk
A family-friendly amusement park featuring thrilling water slides and exciting indoor play areas for all ages.
Entopia by Penang Butterfly Farm
5-minute drive
Home to thousands of butterflies, this garden offers interactive exhibitions and stunning flora to enjoy and learn about.
Night Market Car Park
10-minute walk
Vibrant night market showcasing local crafts and delectable street food for an authentic cultural experience.
East Wind Water Sport
8-minute walk
Offers water sports like jet skiing and parasailing, perfect for thrill-seekers looking for adventure on the water.
Relaxing Spa Treatments
8-minute walk
Spa facilities nearby offer rejuvenating massages and holistic treatments for guests seeking relaxation and wellness.
The Spice Market Cafe
2-minute walk
Offers a buffet of Southeast Asian cuisines in a vibrant atmosphere, with signature dishes such as curry laksa.
Sigi's Bar and Grill
8-minute walk
Beachfront dining experience with a relaxed vibe, serving grilled seafood and steaks, ideal for sunset views.
Ferringhi Night Walk Bazaar
10-minute walk
A lively bazaar featuring local handicrafts and street food, creating a vibrant evening atmosphere for all ages.
FIP Lounge
1-minute walk
Chic lounge with live music and cocktails, perfect for couples or solo travelers looking for a relaxing evening spot.
Getting around
City Centre
Batu Ferringhi 15 min · 4000 ft
Airports
Penang International (PEN) 47 min · 19.3 mi
Sultan Abdul Halim (AOR) 239 min · 98.8 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of MYR 107.0 per person.
Children & extra beds
There are no extra beds provided in a room. There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
English, Japanese, Chinese, Malay
Year renovated:
2006
Number of floors:
8
Number of rooms:
262
Former name
shangri las rasa sayang resort and spa penang
Reviews and Ratings
Feedback about Shangri-La Rasa Sayang, Penang from previous guests about their experience
Review summary
Based on recent reviews
Powered by AI
Shangri-La Rasa Sayang Penang is often described as a stunning resort right on Batu Ferringhi beach, featuring beautiful and well-maintained gardens that many guests appreciate. The rooms are generally spacious, providing a comfortable stay. While the breakfast buffet is frequently praised for its variety, some guests have mentioned that the service could be more attentive. Overall, the location is seen as ideal for a tranquil beach getaway.
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Review score
Based on 1638 verified reviews
8.7 /10
Great
87 %
Recommend
Cleanliness
9.2/10
Comfort
9.2/10
Paid Wi-Fi
7.7/10
Value for money
8.4/10
Pros
Garden suite
Friendly staff
Delicious food
Cocktail benefits
Cons
Smelly bathroom
Noisy pool
Guest reviews
based on 1638 reviews
8.7/10
based on 1557 reviews
8.8/10
Antonio from Spain
Couple
Deluxe Double Room Rasa Wing
5 nights in November 2025
|
Reviewed: January 09, 2026
9/10
spacious room garden view pool perk
The rasa wing beautiful room was spacious. it had a nice garden view. I could relax there. the soft drinks included around the pool were a nice perk.
The reception staff seemed a little hurried. They were efficient! though not overly warm.
0 Helpful
Mea from Germany
Family with children
Deluxe Double Room Garden View Garden Wing
4 nights in November 2025
|
Reviewed: December 08, 2025
6/10
underwhelming return
unhelpful staff average breakfast
I had high expectations but was disappointed this time. the front desk staff seemed unhelpful. I was asked to pay a deposit despite providing a credit card at check-in. also, the breakfast felt more average than five-star. it lacked the personal service i expected, such as coffee or juice offerings at the table. these issues detracted from the overall experience.
0 Helpful
Daniele from Italy
Family with children
Deluxe Double Room Sea View Garden Wing
4 nights in November 2025
|
Reviewed: November 19, 2025
9.0/10
wonderful experience at a great hotel
lovely pool good restaurant great beach
i loved the easy access to sun beds by the lovely pool. many restaurants are close (i tried several!). the beach bar was a great spot for evening drinks. both sea view and garden view rooms seemed to have nice outlooks from what i could tell.
the hotel felt a tiny bit busy during peak hours at breakfast, but it wasn't a major issue.
Dining
9/10
Breakfast is superb with lots of varieties. I skipped lunch (it was huge!). coffee lovers will enjoy the coffee machines. There is a choice of coffees you can make yourself. the food was excellent here.
Facilities
8/10
the hotel provides facilities like a bar, a spa, and a health club. the gym includes equipment. there is a pitch and putt course, too. the pool area had bean bags and balls (nice for kids).
Location
9/10
the hotel is within walking distance to many restaurants and tourist attractions. the downtown area is about a 30 minute drive away. it is good. (i liked this).
Service
10/10
the staff are friendly and prompt. the staff are very helpful and always greet guests with a smile. everyone, from the doorman to the reception, was cute and professional. housekeeping replaces used mugs in the room.
Rooms
9/10
the room included good facilities and comfort. wi-fi is very good. the beds were very comfortable (i slept really well). the rooms are clean, and the air conditioning works well, keeping the room cool.
0 Helpful
|
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Andrea from Italy
Single
Deluxe Double Room Sea View Garden Wing
4 nights in August 2025
|
Reviewed: August 24, 2025
9/10
Relaxing stay
fresh fruit selection lush greenery comfortable bed
The breakfast was great (the fresh fruit selection was excellent). The gardens were beautiful, very well maintained with lush greenery. The room was spacious and clean. The bed, especially, was comfortable.
0 Helpful
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Questions of the users
About Shangri-La Rasa Sayang, Penang
What distinguishes the Garden Wing from the Rasa Wing at Shangri-La Rasa Sayang?
15 November 2024
The Rasa Wing offers a more luxurious experience with exclusive privileges like all-day beverages, evening cocktails, and afternoon tea, enhancing your stay.
Can special arrangements be made for a 40th wedding anniversary celebration?
22 January 2025
Special amenities can be arranged for anniversaries, subject to availability. It's recommended to contact the hotel directly for more details.
Are the pools and indoor playground at the Golden Sands accessible to guests?
5 March 2025
All in-house guests can enjoy access to the kids club and swimming pool facilities.
Is there a bathtub or jacuzzi available in the rooms at Shangri-La Rasa Sayang?
30 October 2024
Yes, every room category includes a bathtub, and select suites feature larger soaking tubs on private balconies.
Does the Garden Wing Executive Family Room accommodate larger groups?
11 December 2024
Absolutely! The Garden Wing Executive Family Room comfortably accommodates up to six adults.
When celebrating a birthday, can you arrange room decorations?
8 February 2025
Birthday decoration packages are available for a fee, and complimentary amenities can also be arranged based on availability.
Is it possible to request a late check-in and check-out?
2 April 2025
Late check-ins can be accommodated, while late check-out is subject to room availability or may incur an additional charge.
Are baby cots available for very young children?
19 July 2024
Yes, a complimentary baby cot can be provided for children up to five years old, available upon request.
Will I have access to afternoon tea and evening cocktails if I book a Junior King Suite in the Rasa Wing?
3 September 2024
Yes, booking a Junior King Suite in the Rasa Wing grants access to afternoon tea and evening cocktails served in the Rasa Wing Lounge.
Are there accessible rooms available for guests with disabilities in the Rasa Wing?
16 November 2024
Yes, two fully accessible rooms are available in the Rasa Wing, featuring separate bathtubs and showers for convenience.
What options are available for families with children needing accommodations?
7 June 2024
For families, both the Garden Wing Executive Family Room and Garden Wing Deluxe Family Room can fit up to four adults. Connecting rooms are also available.
What kind of local attractions can guests explore while staying at Shangri-La Rasa Sayang?
25 May 2024
Guests can explore Penang's stunning cultural heritage, including historical landmarks, local cuisine, and unique markets, making for an enriching travel experience.